Our specialists are happy to accept elective and emergency referrals of horses, ponies and donkeys from veterinary surgeons from all over the UK.

For professional and ethical reasons, and in the best interest of your horse, pony or donkey, we are only able to accept animals that are referred by a veterinary surgeon. Horse owners who call us directly will be asked to discuss referral with their own veterinary surgeon. Once the decision to refer an animal has been taken, the referring veterinary surgeon should discuss the case with one of our clinicians and an initial plan of investigation, together with an estimate of likely costs, will be advised. Referrals can be made with our Hospital Office by calling 01428 727200 during office hours (Monday-Friday 8am-5.30pm, Saturday 8.30am – 12.30pm). Emergency referrals, out of hours, can be made by calling 01428 727727.Having received a request for a referral from a veterinary surgeon, one of our hospital office receptionists will contact you directly to arrange a mutually convenient time and date for an appointment.

It is essential that if your horse is insured for veterinary fees, loss of use or mortality that you advise your insurance company of the circumstances, prior to admission of the horse.

What our clients say


In all my dealings with the hospital, from helpful and friendly receptionists to dedicated nursing staff to expert surgeons and friendly but very professional vets, I’ve never been disappointed in the treatment I’ve received.

— Jeanne Carr