Part Time Receptionist/Administrator Within the On the Road Team
The Liphook Equine Hospital is a specialist equine veterinary practice providing expert care for horses, ponies and donkeys. Due to transfers within the Practice teams an opportunity has arisen for a first class receptionist ideally with equine knowledge to join the Practice as part of the On the Road Reception team.
The team are responsible for providing a friendly, efficient and caring service and are the first point of contact for incoming enquiries from both clients and veterinary surgeons. The role will involve a great deal of time on the telephone and candidates must have an excellent telephone manner and an exemplary attitude to customer service combined with the ability to stay calm under pressure. The successful candidate will be computer literate, very well organised and comfortable working in a busy office environment and as part of a small team. Knowledge of horses will be an advantage but experience within a veterinary practice is not essential.
The role is based in our state of the art equine hospital in Liphook, Hampshire. Due to the rural location own transport is essential. We are ideally looking for a candidate who is available to work afternoons Tuesday to Friday for a minimum of 30 hours per week. Flexibility to provide cover for sickness and holidays would be greatly appreciated. You will be required to work Saturday mornings on a rota basis. A competitive salary will be offered commensurate with experience.
If you wish to apply please send a current cv with covering letter including details of your existing salary package and the names and addresses of two business referees to Carrie Goodbourn at The Liphook Equine Hospital, Forest Mere, Liphook, Hants, GU30 7JG or email firstname.lastname@example.org
Marketing and Events Co-Ordinator
We are looking for a proactive and passionate Marketing & Events Co-Ordinator to join our team at Liphook Equine Hospital.
You will be responsible for:
- Brainstorming and developing creative marketing campaigns
- Overseeing all internal and external marketing communication
- Creating and executing monthly social media plans
- Managing and coordinating events such as educational evenings, trade stands and team social events
Skills and experience
- Experience working in a marketing, veterinary or equine role is highly desirable
- An understanding of marketing elements (including digital marketing such as Social Media and SEO)
- Confident computer skills, including Microsoft office and ideally (but not essential) Adobe Suite and applications such as Google Analytics
- Excellent communication and good writing skills
- A creative mind is essential
- Ability to work under pressure and on your own
- Demonstrate flexibility in working hours (some evening and weekend work will be required)
- Flexibility and versatility to adjust to adjust to different functions and activities
Support and training will be provided by the Group Equine Marketing Manager and LEH Business Director. The role is based in our state-of-the-art equine hospital in Liphook, Hampshire. Due to the rural location of the practice own transport is essential. This is a permanent full time position working Monday to Friday (with some evening and weekend work required).
If you wish to apply, please send a current cv with covering letter along with details of your current salary to Carrie Goodbourn at The Liphook Equine Hospital, Forest Mere, Liphook, Hants, GU30 7JG or email email@example.com.
Insurance Administrator – Accounts Department
We are looking to create a new full time insurance co-ordinator role which will be based within our accounts team working 8:30 – 5:30 Monday to Friday.
The successful candidate will be responsible for managing insurance claims to ensure an efficient and streamlined service is provided. This role will involve liaison with clients and vets to complete insurance claim forms in a timely manner. Alongside the insurance work there will be general accounts administrative duties which will include answering the phone, taking payments and dealing with client queries.
Candidates must be numerate and computer literate. You should be methodical and organised with a high level of accuracy. Experience of working in a customer facing and administrative role is essential. Knowledge of horses is highly desirable but not essential.
The role is based in our state of the art equine hospital in Liphook, Hampshire and due to the rural location own transport is essential. We are looking for a candidate who is able to work the hours above and who is a good team player. A competitive salary will be offered commensurate with experience.
If you wish to apply please send a current cv with a covering letter including details of your existing salary package and the names and addresses of two referees by email to firstname.lastname@example.org.