Covid-19 Updated Protocols:

Following last night’s update from the Prime Minister we have reviewed and carefully updated our protocols:
It is clear that we will be working with social distancing for the foreseeable future. Our vets are workers coming into contact with different clients and it is very important for us to maintain this distance, both on the road and in the hospital, to protect ourselves and to protect the health of our clients, their families and the public.
Yard Visits:
🔴 When our vets visit your yard, please wear a face mask
🔴 Please adhere to the 2m social distancing, where possible
🔴 Please have you horse ready
🔴 Only one client to attend the appointment / handle the horse (where possible)
Visiting the Hospital:
🔴 Only one client should come in with a horse, whenever possible. If a second or third person travels, please do not enter the trot up, yard or reception
🔴 Social distancing must be respected at all times
🔴 All clients must wear masks (unless exempt) whilst on the yard, on the trot up or in reception
🔴 Visiting is by prior appointment only and a maximum of 2 visitors per horse
🔴 Clients to please wait outside, in their car or box
Please do not be offended if a member of staff asks you to put a mask on, or to keep a 2m distance from them. This is just to ensure we can all keep safe.
We are still able to offer our full equine veterinary services, and remain dedicated to providing the best veterinary care to your horses, ponies and donkeys, in as safe a way as possible.
Thank you for your understanding and support!
From all of us at Liphook Equine Hospital