Main Phone Line – Changes

In order to streamline the service we offer we are changing the way our main phone line is answered. When you dial 01428 723594 you will now be offered the following options:

Please dial:
1 for the road vet team
2 for the hospital and referrals
3 for accounts
4 for the lab

We are doing this to try to avoid people being passed around the practice or kept on hold so we hope that this change will mean that your calls are dealt with even sooner. Please feel free to give us your feedback when you have had a chance to see how it works.

The out of hours message on this number will be the same and the emergency direct line is still in operation 01428 727727.

The other direct numbers for departments are all valid and will take you straight to the team you wish to speak to:

Hospital: 01428 727200
Accounts: 01428 725309
Lab : 01428 729509jane phone

 

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What our clients say

Quote

In all my dealings with the hospital, from helpful and friendly receptionists to dedicated nursing staff to expert surgeons and friendly but very professional vets, I’ve never been disappointed in the treatment I’ve received.

— Jeanne Carr